Is Knowledge Management Mandatory under ISO9001

The 2015 revision of ISO9001 introduces a new section on Organisational Knowledge. You will need to have many elements in place in order to comply.
Please refer to our service below where we can help you prepare for ISO9001 Audit.

The Biggest Advance in Knowledge Management in Years...

Knoco Australia in association with our partner company Fry Systems announces a tool which will vitalise Knowledge Management practice across the world.

Lessons Learned, and above all an evidence based regime aroud Lessons Learned is now a requirement of ISO9001.

Our surveys show that half the respondents do not have a good system for Lessons Learned and so the Lessons Management Hub  was created. This tool follows the processes that we have identified as practical and essential from the cumulative years of experience of Knoco people around the world. It is deliberately affordable and can be backed up additional assistance from Knoco Australia.

Instead of a traditional "store and forget" Lessons Observed database, Lessons Management Hub (LMH) progresses the Lesson to completion, allows action tracking, risk assessment and valuation of lessons with extensive and flexible search capability. For those reasons we are calling this Lessons Learned 2.0

Contact us NOW for a demonstration Webinar or visit for more details

So why is this such an advance?

With LMH, Lessons Learned becomes "low hanging fruit" or a "Quick Win" for those seeking to establish KM. With some work on the culture surrounding it, LMH will encourage, support and drive the Lessons Learned process.

So who is buying LMH?

Engineering Project Management companies, Power Generation companies, Automative Engineering companies, Police. Because of the flexible taxonomy, LMH can apply to any organisation

Knoco Australia has been appointed a partner for Knosys.


Knosys provides a substantial software solution to support Knowledge Management. It goes well beyond the tradiitonal document storage, Enterprise Search, Wikis, CoPs etc by facilitating intelligent pages with mixed software objects of all types to create a rich customer experience.

Fry Systems can offer these tools and assistance to clients:

Knoco Consulting Services

Knoco Australia provides Knowledge Management  services through experienced consultants and well developed methodologies.
Being part of the world-wide Knoco Ltd franchise, we have access to consultants based in 10 countries, working all over the globe;
and Knoco Australia is specifically focussing on KM in Australia.

Click HERE to download the Services Brochure

Knoco Webinars

Knoco has introduced Knowledge Management Webinars, to be run in each region around the world. Subscribe to the Australian ones, plus the others because we will send you the recording afterwards.

Starts Wednsday 22nd May with Effective Lessons Learned conducted by Ian Fry of Knoco Australia. Register here

Knoco Surveys

Knoco has introduced Knowledge Management Surveys. These are an on-line quick "health check" asking the questions which, from the experience of all members of the Knoco group, give the best indicators.

We give the respondents the option of having us email a comparison of their score against the benchmarks for their Industry and Country.
The first topic is "Knowledge Management Maturity" which is a great place to start!

Click here  to access the surveys. Feel free to send the link to others.

Our Resources Page allows you to search the expertise of Knoco Australia, plus the free material available from the Knoco Group.

robert Knoco Limited Site

Latest Knoco Newsletter

Click Here to sign up for newsletters by email

Nick Milton's blog


Ian Speaking at Project Management Institute of Australia, Annual Conference. Tuesday 14th October 2014.
Slides available after the event.
Here is a previous shorter version


2 New Books from Knoco Australia.
Evidence Based Lessons Learned
Gaining Buy-In for KM


Knowledge Management in 60 secs.
Video Now Available

Effective Lessons Learned
Download the Recording


May 13th 2013

Doing Knowledge Assessments
Download the Recording

June 21st 2013


Fry Systems client, the LMI Group, wins the 2010 ANZIIF Innovator of the Year award, for their Knowledge products in Insurance in Australasia
Case Study
Winner of the ACTKM10 GOLD Award for Knowledge Management
Case Study

free counters